"Help - I can't Log In!" and Other Account Issues
(Note: these Q&As all refer to individual institutions' personalized subdomains such as scu.jury-system.com for Santa Clara University, not to the administrative site, jury-system.com. If you are trying to log in to create a repertoire record or book a jury time, you may be on the wrong site. If you don't know the first part of your institution's URL, please ask either your local administrator or contact us at
Common problems and their solutions
Incorrect username or password
If you have been getting the error message "Incorrect username or password" despite entering what you know are correct credentials, be sure that you are trying to log in to the correct website. This is a very common problem, as people are so used to ignoring a "www" at the beginning of a URL and still reaching the desired website. With The Jury-System, each school has its own completely discrete and isolated website, and user accounts only work on their individual subdomain, which is identified by what precedes ".jury-system.com." If you are unsure of your school's URL, please consult a colleague or local administrator, as for security reasons, The Jury-System will not divulge that information.
I created an account but it won't let me evaluate juries
All user accounts on sites of The Jury-System™ have well defined access and permission levels. To view student profiles and repertoire lists, and to evaluate juries, a user must be classified as a Faculty user type. For auditions, only designated administrators may see all of the information collected from student auditioners.
If you are prevented from executing a function for which you should be authorized, please have your local administrator contact The Jury-System™ to ask that your account be upgraded to the permission level required.