"Help - I can't Log In!" and Other Account Issues

(Note: these Q&As all refer to individual institutions' personalized subdomains such as scu.jury-system.com for Santa Clara University, not to the administrative site, jury-system.com. If you are trying to log in to create a repertoire record or book a jury time, you may be on the wrong site. If you don't know the first part of your institution's URL, please ask either your local administrator or contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..) Client school account URLs are in the form of <name or initials of school>.jury-system.com, such as blair.jury-system.com or scu.jury-system.com.

Common problems and their solutions